Winona Health Recognized for Performance Excellence (2011)
The Minnesota Council for Quality (MCQ) recently honored Winona Health as a 2010 Quality Award recipient. The award is based on the Malcolm Baldrige Criteria for Performance Excellence and is the culmination of a rigorous evaluation of the organization’s management system. Evaluation criteria include leadership, strategic planning, customer-focused processes, measurement systems, workforce processes, and operations.
The Baldrige framework and the Minnesota Quality Award have helped us continually evaluate our performance from a systemic perspective,” says Rachelle Schultz, President/ CEO of Winona Health. “We believe that our clinical outcomes are very good, but combining Baldrige criteria with other quality tools, helps improve aspects of our system such as workforce management, leadership, planning, and use of data. Achieving high performance outcomes requires managing the whole system.”
The Minnesota Council for Quality gives organizational improvement awards in four categories – commitment, advancement, achievement and excellence. Winona Health received an achievement award and was one of only two Minnesota organizations receiving a 2010 quality award. Winona Health was recognized on May 18 in a celebration at the Landmark Center in St. Paul, attended by nearly 350 Minnesota leaders and praised for its committed leaders, visions for the future, and a sharp focus on their customers and stakeholders.