Guidelines for Visitors

Patient and resident care is our number one priority, and Winona Health has a patient/resident-focused approach to welcoming visitors. Patients and residents can accept visitors based on what they feel is best for their overall health and well-being. A few guidelines for visitors to keep in mind:

  • Visitors in semi-private rooms should be considerate of both patients/residents
  • People who are recovering or not feeling well need extra rest
  • People with colds, sore throats or any contagious diseases should postpone their visit
  • Winona Health’s main campus and all affiliates are tobacco-free areas. E-cigarettes are not permitted.
  • Shirts and shoes and are required

Visiting Hours

Visitors are important to our patients as they can enhance the recovery process.   We appreciate your cooperation in adhering to our visiting policies. Visiting hours will be enforced to respect the privacy and ensure the recovery of all our patients. We thank you in advance for your cooperation in helping us keep the hospital environment quiet and tranquil as possible to enhance the healing process

 Medical and Surgical Unit

  • Adults: 8:00 a.m. to 8:30 p.m.
  • Children must be accompanied and supervised by an adult.

 Intensive Care Unit

  • Immediate Family Only (ages 12 and over):
  • Adults:  8 a.m. to 8:30 p.m.
  • Overnight Stays: One adult is permitted to stay.  Please see charge nurse for details.

 Pediatrics Unit

  • Parents: 24 hours a day (one parent may remain overnight)
  • Siblings must be accompanied and supervised by an adult: 8:00 a.m. to 8:30 p.m.
  • All Other Visitors (Adults only): 8:00 a.m. to 8:30 p.m.

 Family Birth Center

Our newly delivered mothers are in the hospital for a very short period of time and their time in our care needs to be focused on parent and baby time.  Please be respectful of privacy times.  If the door is closed, the mother and baby may be resting or need private time. Please check with the desk staff before entering the room.   

  • Fathers: Open visitation
  • Immediate Family:  8 a.m. to 8:30 p.m.
  • Siblings of Infant:  8 a.m. to 8:30 p.m. and must be accompanied and supervised by an adult other than the patient (mother). 
  • All Other Visitors (adults only, two visitors per patient at any time):

 Emergency Department

Visiting hours are 24 hours and limited to two visitors. For health reasons, we discourage children from visiting the Emergency Department but understand that this is not always possible. Please ask for more specific guidelines when visiting the Emergency Department.

 *Note: All visiting hours and restrictions are subject to change

Additional Information for Visitors
Only two people may visit in a room at a time.

After 8:30 p.m., all visitors need to check in the Switchboard in the main lobby to obtain a visitor badge. Visitors need to have photo identification in their possession to receive a visitor badge. The visitor badge must be visible at all times while in the facility. Do we want to have all visitors checking in at the switchboard/volunteer desk to receive a badge or just after hours?

One adult may stay overnight but must be checked in through security and obtain a visitor badge by 8:30 p.m. Overnight visitors are permitted only in the patient’s room or in the patient’s floor visitor lounge. Overnight visitors will not be permitted re-entry to the hospital after 9:00 p.m.

Visitors may be asked to leave during change of shift and physician rounds to maintain confidentiality and privacy unless otherwise requested by the patient. Visitors may also be asked to leave for other reasons based on the discretion of the healthcare team.

 Visitors may be issued masks or other protective clothing for use when visiting. Visitors who do not wear this protective clothing in accordance with instructions will be asked to leave.

 Smoking is not permitted within any of the hospital’s buildings.

Cell phones may be used in the hospital but can be a distraction to the delivery of good care. For this reason cell phone use is discouraged especially in critical care areas including the Emergency Care Center, or Intensive Care.  When using your cell phone, please be respectful of others and the need for privacy. Also, do not take pictures of patients, visitors or others without their permission. The hospital is not responsible for cell phones that are lost or misplaced.

Be a part of our team effort to prevent infections. Wash your hands frequently or use the waterless hand sanitizer available in all patient care areas.

Room number information is available at the Information Desk, which is located in the front lobby, or by calling the switchboard at 507.454.3650.  Patients have the right under federal law to ask NOT to be included in the patient listing/hospital directory. If a patient elects NOT to be included in the patient listing/hospital directory, we will not disclose that he is here to people asking for him at the Information Desk or calling by phone. Patients who asked NOT to be included in the directory and have changed their minds can let their nurses know, and can then be added to the directory.

 Senior Living at Watkins

The doors are secured at Senior Living at Watkins  from 7 p.m. to 6:30 a.m.  If arriving after 7:00, visitors must request access to building via phone provided in lobby entrance. Residents may have visitors any time.  If arriving for a visit after 7  p.m., please ring the bell and the door will be opened for you.

Lake Winona Manor

Residents may have visitors at any time.

Memory Care Residences: Adith Miller Manor and Roger Metz Manor

Residents may have visitors at any time.  Family members must notify staff when they take residents on outings.

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