Archives for April 2014

Auxiliary’s Mother’s Day Springtime Tea Menu Announced

The Winona Health Auxiliary’s Mother’s Day Springtime Tea committee, pictured back row l to r:  Kathy Shustrom, Jane Palmer, Julieanne Schwemer, Ruth Dalleska, Bonnie Kelly, Bernadette Thicke. Seated l to r: Co-chairs: Carol Partington and Irene Mulyck.

The Winona Health Auxiliary’s Mother’s Day Springtime Tea committee, pictured back row l to r: Kathy Shustrom, Jane Palmer, Julieanne Schwemer, Ruth Dalleska, Bonnie Kelly, Bernadette Thicke. Seated l to r: Co-chairs: Carol Partington and Irene Mulyck.

The Mother’s Day Springtime Tea, formerly the Victorian Tea sponsored by the Winona Health Auxiliary, will be Saturday, May 10 at the Elks Lodge, 4540 N. Service Drive. This year there will be one seating at 11:30 am.

“Each year, little girls dress up in their Sunday best – becoming little princesses for the day and attend the Tea with their mothers and grandmothers,” said Carol Partington and Irene Mulyck, Springtime Tea co-chairs. “A special menu is prepared for the children, including Heart-shaped Ham Sandwich, Teapot Shaped Cheese, Hawaiian Tea Bread and other delectable delights.”

There also will be an adult menu which includes lemon curd tarts, chicken almond salad ribbon sandwich, cucumber fantasy and assorted sweet and savory items.

Tickets for the Springtime Tea are $15 each and are available in the Glady Miller Gift Shop in the hospital lobby at Winona Health, 855 Mankato Avenue. So get your tickets before they are sold out. Bring your little Princess for a wonderful afternoon of dress up and great food. Door prizes will be drawn.

If you have questions about the Tea, please call 507.474.3328.

Proceeds from this event will go toward healthcare scholarships and projects to enhance the healing environment for Winona Health’s Behavioral Health Department.

Adult Menu

Chicken Almond Ribbon Sandwich

Ham & Cheese Roll-ups

Pumpkin and Cranberry Orange Breads

Lemon Curd Tartlet

Cucumber Fantasy

Brownie Bites

Red Rose Tea

Pink Lemonade

 

Children’s Menu

Heart-Shaped Ham Sandwich

Jello Jigglers

Brownie Bites

Peanut Butter Jelly Ribbon Sandwich

Penguins

Teapot-Shaped Cheese

Hawaiian Tea Bread

Delightful Goodies

Pink Lemonade

Red Rose Tea

 

 

 

Helen Bagshaw, CCRN, named Minnesota Caregiver of the Year

Helen Bagshaw, CCRN Winona Health Intensive Care Unit Minnesota Caregiver of the Year

Helen Bagshaw, CCRN
Winona Health Intensive Care Unit
Minnesota Caregiver of the Year

Helen Bagshaw, CCRN, a Winona Health Intensive Care Unit nurse, received the Minnesota Hospital Association’s Caregiver of the Year Award at the Minnesota Hospital Association’s 30th annual awards ceremony on Friday, April 25.

To learn more about Helen Bagshaw and her work at Winona Health and in the Winona Community, view a brief video at: winonahealth.org/helen.

Awards were given for extraordinary achievement in categories ranging from advocacy on behalf of hospitals and volunteerism to innovation and improvement in patient care and patient safety.

“The achievements showcase the kind of top-quality care that typifies Minnesota hospitals,” said MHA President and CEO Lawrence Massa. “The women and men of these innovative, high-performing hospitals have set the bar high for patient care and for meeting the needs of their communities. Thanks to their innovation, diligence and commitment, Minnesota hospitals continue to be among the best in the nation.” 

The Care Giver of the Year award recognizes an individual based on these criteria:

• Outstanding delivery of patient care and participation/leadership in hospital patient services

• Participation in activities and practices that help increase patient satisfaction

• Commitment to the hospital and its community through participation in hospital patient care/community improvement efforts

Helen joined Winona Health ten years ago after serving as a registered nurse in a large teaching hospital in England. Since then, she has had a positive impact on Winona Health patients, coworkers and her community. 

Helen’s compassionate bedside care has inspired several patients and families to make gifts to the hospital in her honor through the Winona Health Foundation’s Guardian Angel program.

Robin Hoeg, RN, MS, administrative leader for Inpatient Care, said, “Helen is a memorable nurse, not only because of her English accent, but for her compassion and demeanor. There is no greater honor than being recognized by your patients and their family members.”

Helen is dedicated to outstanding bedside care, and she is also an active leader in Winona Health’s Continuous System Improvement efforts. Her projects include modifying the organization’s blood product delivery process, improving the discharge process, and leading other efforts to increase patient satisfaction.

Understanding the importance of rest to a patient’s ability to heal, Helen brought forward research and led efforts to make the inpatient units a more restful environment for patients. The Quiet Time initiative was designed to ensure a relaxing, restful, healing experience for all patients. This included working with Food and Nutrition and Environmental Services staff to change procedures and developing visual reminders for staff and visitors about the importance of a quiet, healing environment. These efforts have resulted in positive comments from patients and family members. And, according to current national survey data, respondents who rated the “quietness of the unit” at Winona Health as “always” quiet was 88%, whereas nationally the percentage of people responding “always” is 59.4%.

In addition to this, Helen is a dedicated and skilled trainer in the areas of CPR and Non-Violent Crises Intervention and a generous community volunteer.

In her free time, Helen conducts Hands Only CPR workshops at Winona Health and for area organizations. Community members can sign up for a free, half-hour workshop to learn how to save a life using Hands Only CPR. Helen uses training manikins and makes the workshops informative and fun. She notes that people are often surprised to learn that saving someone’s life doesn’t require mouth-to-mouth resuscitation. Her initial goal was to train 500 people and she recently exceeded that goal and is on her way to 1,000.

“Teaching Hands Only CPR is one way I can give back to my community,” Helen said. “Learning Hands Only CPR is a way everyone can give back.”

Helen also is involved with the Primary Prevention Project for Sexual and Domestic Violence and serves on the project’s speakers bureau. In addition to all of this, she is a frequent volunteer for Home Delivered Meals.

To learn more about Helen Bagshaw and her work at Winona Health and in the Winona Community, view a brief video at: winonahealth.org/helen.

 

Helen Bagshaw, CCRN, a Winona Health Intensive Care Unit nurse, received the Minnesota Hospital Association’s 2014 Caregiver of the Year Award at the Minnesota Hospital Association’s 30th annual awards ceremony on Friday, April 25. 

Helen Bagshaw, CCRN Winona Health Intensive Care Unit Minnesota Caregiver of the Year

Helen Bagshaw, CCRN
Winona Health Intensive Care Unit
Minnesota Caregiver of the Year

Awards were given for extraordinary achievement in categories ranging from advocacy on behalf of hospitals and volunteerism to innovation and improvement in patient care and patient safety.

“The achievements showcase the kind of top-quality care that typifies Minnesota hospitals,” said MHA President and CEO Lawrence Massa. “The women and men of these innovative, high-performing hospitals have set the bar high for patient care and for meeting the needs of their communities. Thanks to their innovation, diligence and commitment, Minnesota hospitals continue to be among the best in the nation.”

The Care Giver of the Year award recognizes an individual based on these criteria:

  • Outstanding delivery of patient care and participation/leadership in hospital patient services
  • Participation in activities and practices that help increase patient satisfaction
  • Commitment to the hospital and its community through participation in hospital patient care/community improvement efforts

Bagshaw joined Winona Health ten years ago after serving as a registered nurse in a large teaching hospital in England. Since then, she has had a positive impact on Winona Health patients, coworkers and her community.

Bagshaws’s compassionate bedside care has inspired several patients and families to make gifts to the hospital in her honor through the Winona Health Foundation’s Guardian Angel program. 

Robin Hoeg, RN, MS, administrative leader for Inpatient Care, said, “Helen is a memorable nurse, not only because of her English accent, but for her compassion and demeanor. There is no greater honor than being recognized by your patients and their family members.”

Not only is Bagshaw dedicated to outstanding bedside care, but she is also an active leader in Winona Health’s Continuous System Improvement efforts. Her projects include modifying the organization’s blood product delivery process, improving the discharge process, and leading other efforts to increase patient satisfaction.

Understanding the importance of rest to a patient’s ability to heal, Helen brought forward research and led efforts to make the inpatient units a more restful environment for patients. The Quiet Time initiative was designed to ensure a relaxing, restful, healing experience for all patients. This included working with Food and Nutrition and Environmental Services staff to change procedures and developing visual reminders for staff and visitors about the importance of a quiet, healing environment. These efforts have resulted in positive comments from patients and family members. And, according to current national survey data, respondents who rated the “quietness of the unit” at Winona Health as “always” quiet was 88%, whereas nationally the percentage of people responding “always” is 59.4%.

In addition to this, Bagshaw is a dedicated and skilled trainer in the areas of CPR and Non-Violent Crises Intervention and a generous community volunteer. 

In her free time, Bagshaw conducts Hands Only CPR workshops at Winona Health and for area organizations. Community members can sign up for a free, half-hour workshop to learn how to save a life using Hands Only CPR. Helen uses training manikins and makes the workshops informative and fun. She notes that people are often surprised to learn that saving someone’s life doesn’t require mouth-to-mouth resuscitation. Her initial goal was to train 500 people and she recently exceeded that goal and is on her way to 1,000. 

“Teaching Hands Only CPR is one way I can give back to my community,” Bagshaw said. “Learning Hands Only CPR is a way everyone can give back.”

Bagshaw also is involved with the Primary Prevention Project for Sexual and Domestic Violence and serves on the project’s speakers bureau. In addition to all of this, she is a frequent volunteer for Home Delivered Meals. 

To learn more about Helen Bagshaw and her work at Winona Health and in the Winona Community, view a brief video at: winonahealth.org/helen.

#

https://www.winonahealth.org/2014/04/28/22712/

Phyllis McClenathan Nursing Scholarship awarded to Jody Doebbert, RN

Dean McClenathan with Jody Doebbert, RN, 2014 recipient of the Winona Health Foundation’s Phyllis A. McClenathan Nursing Scholarship.

Dean McClenathan with Jody Doebbert, RN, 2014 recipient of the Winona Health Foundation’s Phyllis A. McClenathan Nursing Scholarship.

The Winona Health Foundation Scholarship Committee selected Jody Doebbert, RN, to receive the Phyllis A. McClenathan Nursing Scholarship.

Doebbert attends Walden University online and will graduate with a Bachelor of Science in Nursing. She currently is a registered nurse in the Winona Health Emergency Department, where she has cared for patients for the past ten years.

Dean McClenathan established this scholarship after his wife, Phyllis, a long-time nurse in Winona Health’s Family Birth Center, passed away after a long fight with cancer. In establishing this scholarship, McClenathan wanted to honor his wife by encouraging and helping others in their efforts to become devoted, effective and compassionate caregivers.

The McClenathan family directed memorials to the scholarship fund and hopes that others will contribute so that the fund will grow and continue in perpetuity. Gifts to the Phyllis McClenathan Nursing Scholarship may be made to the Winona Health Foundation, 855 Mankato Avenue, Winona, Minn., 55987.

Questions about the scholarship or about the Winona Health Foundation may be directed to 507.474.3328.

 

 

 

Winona Health receives state Excellence Award based on Baldrige criteria

Pictured 1 – r: Brian Lassiter, President, Performance Excellence Network; Rachelle Schultz, President/CEO, Winona Health; Ken Mogren, Board Chair, Winona Health; Jennifer Burmeister, Director, Southeast Minnesota, Performance Excellence Network.

Pictured 1 – r: Brian Lassiter, President, Performance Excellence Network; Rachelle Schultz, President/CEO, Winona Health; Ken Mogren, Board Chair, Winona Health; Jennifer Burmeister, Director, Southeast Minnesota, Performance Excellence Network.

The Performance Excellence Network (PEN), formerly the Minnesota Council for Quality, presented Winona Health with the 2013 Performance Excellence Award. The Award is based on the Malcolm Baldrige Criteria for Performance Excellence. Only two organizations in the state were recognized at this level: Winona Health and Cardinal of Minnesota.

An organization achieving the Excellence Award has undergone rigorous evaluation by independent, trained examiners focused on these areas: leadership, strategic planning, customer-focused processes, measurement systems, workforce engagement, and operations and recognizes organizations that are systematically improving results.

“This is the highest award for quality that a Minnesota organization can earn, and the Excellence Award is given out very sparingly,” said Ken Mogren, Winona Health board chair, in a memo to the Winona Health staff. “In fact, since the Performance Excellence Network was founded in 1987, the award had only been given nine times prior to this year. The board wants to express our sincere appreciation for your ongoing efforts to increase the value you bring to our community.”

The award was presented at PENworks 2014, April 14-15 at the Earle Brown Heritage Center, Brooklyn Center, Minn.

“If good is the enemy of great,” said Brian Lassiter, president of PEN, “then great is the enemy of excellent. These organizations all have one thing in common: they are not satisfied with good enough, and are continuously striving to improve outcomes for their customers, workforce, and other stakeholders.”

Rachelle Schultz, CEO of Winona Health, stated: “Excellence is never achieved by accident. We have been deliberate in our improvement efforts for more than 10 years, and are proud that the results of our efforts benefit our patients and the community. We also want to assure our community that the journey will continue. We’re not resting on this achievement.”

In addition to a presentation about Winona Health’s quality and performance excellence journey, the conference featured presentations by leaders from Malcolm Baldrige National Quality Award recipient organizations including: Larry Potterfield, CEO, MidwayUSA in Mo.; David Spong, president ret., Boeing Aerospace in Calif.; JoAnn Sternke, Superintendent, Pewaukee Public Schools in Wis.; Bryan Vaughn, president and Eric Franks, director, PRO-TEC in Ohio; Janet Wagner, CEO, Sutter Davis Hospital in Calif. and Rulon Stacey, former CEO, Poudre Valley Health System in Colo., now with Fairview Health Services in Minn.

The event also recognized the 2013 Board of Evaluators, a group of nearly 100 volunteers supporting PEN’s mission of advancing performance excellence in the region. Specially trained evaluators include CEOs, business managers and professionals, physicians and surgeons, school superintendents and school teachers from throughout the Upper Midwest.

#

About Performance Excellence Network (PEN)

The Performance Excellence Network was founded in 1987 by the Minnesota Legislature and Governor Rudy Perpich, and was spun off into a private 501(c)3 nonprofit two years later. PEN advances improvement and performance excellence within organizations, individuals and communities. It helps leaders identify strengths and improvement opportunities, and it builds networks that bring information, resources, knowledge and best practices to organizations desiring to improve. The network serves members and organizations in Minnesota and the Dakotas. For more information, go to http://www.performanceexcellencenetwork.org.

Educational Program by Mission 21: Human Trafficking

Register now

Winona Health is hosting an educational program for community members to learn about the prevalence of Human Trafficking, Thursday, May 8 from 12 to 1 p.m. The program will be at Winona Health, 855 Mankato Avenue in the B. A. Miller Auditorium on the third floor of the hospital. Attendees are welcome to bring their own lunch or arrive in time to purchase lunch in the hospital’s Lakeside Café.

This program, led by Lia Culbert and Emily Walters from an organization called Mission 21, will give attendees an overview of what human trafficking is and what to do or say if you come into contact with someone you believe is a victim of human trafficking.

Mission 21 serves female and male children, up to the ages of 21, who are victims of domestic minor sex trafficking or commercial sexual exploitation. Mission 21 provides these victims with food, clothing and emergency medical services as well as on-going case management. This anti-trafficking service provider has been committed to the complete restoration of child victims of sex trafficking since 2010. More information about Mission 21 is available on the organizations website: mission21mn.org.

Local law enforcement will also be present to discuss what Winona County is doing to address these concerns.

The program is free but RSVP is required by Monday, May 5. To RSVP, call 507.457.4161 or online here.

 

Special Edition Breakfast with the Experts

Winona Health invites employers to a special edition Breakfast with the Experts: Preventing Sexual Violence in the Workplace Toolkit

Register now

Winona Health invites area employers to RSVP for a special edition Breakfast with the Experts: Preventing Sexual Violence in the Workplace Toolkit, Wednesday, May 7, from 7:30 to 9 a.m.

This special edition Breakfast with the Experts will explain how to create and implement policies that prevent sexual and domestic violence and provide employers with a toolkit to get started.

Helen Bagshaw, RN, a Winona Health nurse and a volunteer with the Winona County Primary Prevention Project; Lynn Theurer, Winona County Primary Prevention Project Secretary; and a panel of human resources and business experts will be the presenters.

The program will be in Winona Health’s B. A. Miller Auditorium, third floor of the hospital, 855 Mankato Avenue in Winona. The program is free; however, for planning purposes, reservations are required. A complimentary breakfast is included. RSVP by Friday, May 2. RSVP online here or by email: Dtheurer@charter.net.

Breakfast with the Experts is an educational program provided quarterly by Winona Health to help area employers stay current on trends and issues related to employee safety, health and wellness. To learn more about the occupational health services and wellness programs available to area businesses, call 507.474.3212.

 

Holiday Hours – April 2014

Winona Health will observe the following holiday hours the weekend of April 18 – 20.

Friday, April 18:

• Winona Health clinics open 8 a.m. – 3 p.m.

• Urgent Care at 420 E. Sarnia 7 a.m. – 8 p.m.

Saturday, April 19:

• Urgent Care open 8 a.m. – 5 p.m.

Sunday, April 20:

• Urgent Care closed 

The Emergency Department at Winona Health, 859 Mankato Avenue in Winona is always open. In an emergency, call 911.

For more information about Winona Health, visit winonahealth.org or call 507.454.3650.

 

Auxiliary Mother’s Day Springtime Tea set for Saturday, May 10

The Winona Health Auxiliary’s annual Tea will be Saturday, May 10. This year’s event will be at 11:30 a.m. at the Elks Lodge, #327, 4540 N. Service Drive, Winona, Minn. Tickets are $15 at the Glady D. Miller Gift Shop in the Winona Health hospital lobby at 855 Mankato Ave.

The Mother’s Day Springtime Tea, formerly the Victorian Tea, is an elegant event which has become a traditional Mother’s Day celebration. The tea raises funds for Winona Health Auxiliary projects, including healthcare scholarships and enhancing the healing environment for Winona Health’s Behavioral Medicine Department.

The menu includes rose tea, punch and a variety of afternoon tea treats. A special children’s menu also is available. Bring that special lady, mother, daughter, mother-in-law, sister, sister-in-law, aunt, niece, grandmother or friend. Men and Boys are welcome too. The little girls (and boys) will have an opportunity to model their tea-time outfit.

Flowers arranged in colorful teapots will be available for purchase. The potted tea pots are great Mother’s Day gifts!

Tickets go fast and the event is usually a sellout. Tickets are $15 at the Glady D. Miller Gift Shop in the Winona Health hospital lobby at 855 Mankato Ave. If questions, please call 507.474.3328.

 

Home Care receives honors for patient experience

Winona Health Home Care was named a 2013 HHCAHPS Honors recipient, an award recognizing home health agencies that provide the best patient experience.

Deyta, an organization that measures patients’ satisfaction with home health care services, recognizes the top 20 percent of agencies that continuously provide the highest level of satisfaction as measured from the patient’s point of view.

HHCAHPS Honors acknowledges the highest performing agencies ranked by analyzing satisfaction measures covering both performance and improvement of care over a twelve-month period. Winona Health Home Care was compared to more than 1,800 eligible home health agencies.

Winona Health Home Care serves individuals in Minnesota and Wisconsin within a 25-mile radius of Winona. For more information about services offered through Home Care, call 507.457.4468 or learn more online at winonahealth.org.