Winona Health again recognized among Top 100 Rural and Community Hospitals in U.S.

2nd consecutive year Winona Health on Top 100 list 

Several Winona Health staff members gather for a “Top 100” photo. Earning a spot on the Top 100 list takes the commitment of the entire Winona Health team: physicians, associate providers, staff and volunteers.

Winona Health was named a Top 100 U.S. Rural & Community Hospital for the second consecutive year.

Earning a spot on the Top 100 list is based on performance across numerous metrics collected on all hospitals by the National Rural Health Association’s Rural Health Policy Institute, iVantage Health Analytics and the Chartis Center for Rural Health. It is the healthcare industry’s most comprehensive and objective assessment of rural provider performance.

“What this means to our patients is that our staff is committed to providing the best healthcare possible while maintaining an efficient, effective and sustainable organization,” said Rachelle Schultz, EdD, Winona Health president/CEO. “Winona Health is a Top 100 hospital thanks to talent and continued hard work of our physicians, associate providers, staff and volunteers. It reflects perseverance in focusing on the right work to benefit our patients and community.”

The Top 100 Rural & Community Hospitals play a key role in providing a safety net to communities across America – and the INDEX measures these facilities across eight pillars of hospital strength: Inpatient Share Ranking, Outpatient Share Ranking, Cost, Charge, Quality, Outcomes, Patient Perspective, and Financial Stability.

“The Hospital Strength INDEX provides a true benchmark for helping rural providers to better understand performance levels and identify areas of improvement. When we look across the spectrum of rural-relevant INDEX indicators, the Top 100 Rural & Community Hospitals are establishing a new standard for how to deliver higher quality care to their communities despite an unpredictable healthcare environment,” said Michael Topchik, National Leader of The Chartis Center for Rural Health.

The list of the Top 100 Rural & Community Hospitals can be found at www.ivantageindex.com/top-performing-hospitals.

Program to help curb opioid use earns Minnesota Hospital Association Quality and Safety Award

Members of the team on hand to accept the award (l – r): Merry Enright, Nurse Manager, Clinic; Cheryl Peterson, Operations Improvement Manager; Marti Bollman, VP of Primary Care and Wellness; Daniel Parker, MD, Internal Medicine Physician; E. Allen Beguin, MD, Family Medicine Physician; and Rachelle Schultz, EdD, President and CEO.

Winona Health’s Conservative Management Clinic has earned a Minnesota Hospital Association Quality and Patient Safety Improvement Award.

Winona Health developed the Conservative Management Clinic to increase safety, improve care, and decrease the risk of accidental overdose and medications getting into the wrong hands. After research and planning, Winona Health launched the Conservative Management Clinic in the fall of 2015.

In the Conservative Management Clinic, and now throughout Winona Health’s primary care clinics, if a medical professional determines opioids are needed, they use prescribing guidelines, giving patients the lowest dose for effective treatment. The staff educates patients about the addictive risks associated with opioids, while providing information about alternative pain management options including cognitive, physical and behavioral therapy and alternatives.

Allen Beguin, MD, Family Medicine, said, “In addition to improving safety, we’ve helped people improve their quality of life by helping them become less dependent on medications that may have negative side effects.”

After working with the Conservative Management staff and tapering back some of his medication, Glen, a conservative Management Clinic client, said, “My attitude has entirely changed. I feel 20 years younger, and I can do things again. They understand my condition and have changed my life immensely.”

Minnesota Hospital Association awards honor innovative programs and outstanding leaders in health care. The award was announced at MHA’s 34th annual awards ceremony on Friday, June 1. Criteria for the Quality and Patient Safety Improvement Award included: Promoting a culture of safety; providing data at all levels for continuous improvement; and demonstrated engagement of patients and families throughout organization.

For more information about the Conservative Management Clinic, call 507.454.3680.

Winona Health expands Health Care Home Certification: Now includes Rushford Clinic

Rushford Clinic staff (l-r): Michele Ekern, Registration; Janet Jaimes Mendoza, LPN; Diane Montgomery, PT; Nicholas Modjeski, MD; Katie Halder, CNP; Trisha Bellock, RN; Tanya Dockter, Rad Tech; Danielle Corcoran, Registration.

Winona Health’s certification as a Health Care Home by the Minnesota Department of Health has expanded to encompass all of Winona Health primary care areas from Pediatrics to Internal Medicine including Rushford Clinic.

Health Care Home certification assures that Winona Health’s care delivery approach is a partnership with primary care providers, families and patients with the goals of improving the quality, experience, and value of care. This is a shift from a purely medical model of health care to a focus on linking primary care with wellness, prevention, self-management and community services. The goals encompass improving health outcomes and quality of life while working to prevent hospitalization and unnecessary emergency care and the higher costs associated with those services.

Winona Health provides care that goes beyond screening, diagnosis and treatment to focus on improving an individual’s understanding of their health status and overall health. This may include connecting patients with key staff and services to help them determine health goals that are important to them and manage their health conditions.

“This is about focusing on the right work to benefit our patients and to improve overall population health,” said Marti Bollman, Winona Health VP of Primary Care Services. “Each person’s needs are different, and our healthcare professionals and support staff continually develop innovative ways to enhance care for people who may be struggling to manage their health.”

One aspect of being a certified Health Care Home is providing Care Coordination services for interested patients. Patients may meet the criteria and be referred for Care Coordination services if they and their healthcare provider agree that Care Coordination services would be beneficial. Patients then meet with a registered nurse, discuss health goals and receive enhanced services to help them manage complicated health conditions and meet their health goals.

To schedule an appointment in Winona, call 507.454.3650, or in Rushford, 507.864.7726.

Winona Health’s Community Care Network earns Innovation Award

Winona Health’s Community Care Network: front seated: Jenna Van Beek, RN; Paula Philipps, RN; Katie Semling, RN. Second row: Dawn Gronner, LSW; Kelly Fluharty, MPH; Betty Crawford, RN, On stairs from top: Amanda McGregor, LGSW; Merry Enright, RN, Population Health Manager; Cassie Boddy, LISW; Karen Mahon, RN; and Jodi Olson, LSW.

Winona Health’s Community Care Network has earned a Health Care Homes Innovation Award from the Minnesota Department of Health.

Health Care Homes Innovation awards recognize outstanding results and improved community health through whole-person care, team-based care, community partnership, quality improvement and health equity.

“The primary goal of the Community Care Network team is to develop relationships with clients so we can help them identify barriers and develop creative ways to achieve their health goals,” said Kelly Fluharty, MPH, community care organization manager.

In collaboration with Winona State University, the program trains college students as health coaches to participate in our care teams. Health coaches provide emotional support, help facilitate access to community resources and help clients identify actions they can take to improve their overall well-being.

Community Care Network clients who have been in the program for three or more years have shown a 29-37 percent reduction in Emergency Department visits and 55-73 percent decrease in hospitalization.

The Community Care Network is one of the ways Winona Health is looking at community healthcare differently. It’s a proactive approach that provides nonmedical and medical support, resources and education for people managing chronic illnesses such as COPD, diabetes, or mental health issues. The program helps people remain independent in their homes and avoid unnecessary hospitalization by providing the right kind of support.

Learn more about the Community Care Network, or call 507.457.7660.

Winona Health designated a Breast Imaging Center of Excellence!

Winona Health has been designated a Breast Imaging Center of Excellence by the American College of Radiology.

Being awarded the status of a Breast Imaging Center of Excellence signifies that Winona Health has earned accreditation in mammography, stereotactic breast biopsy, breast MRI, breast ultrasound and ultrasound-guided breast biopsy.

“It takes an incredible team commitment to earn accreditation as a Breast Imaging Center of Excellence,” said Claudine Van Meeteren, director of Imaging Services at Winona Health. “The criteria is extensive and includes everything from staff credentials, board certifications and continuing education to image quality assurance documentation. Our technology is the best of the best, and we have an outstanding team devoted to providing the highest standard of care to our community.”

Peer-review evaluations, conducted by board-certified physicians and medical physicists who are experts in the field, have determined that Winona Health has earned the designation of Breast Imaging Center of Excellence based on image quality, personnel qualifications, facility equipment, quality control procedures and quality assurance programs.

Winona Health uses 3D technology (tomosynthesis), for all screening mammograms and every aspect of breast care. To schedule a screening mammogram at Winona Health, a Breast Imaging Center of Excellence, call 507.457.4320 (select option 1).

# # #

About the American College of Radiology: The American College of Radiology is a national professional organization serving more than 36,000 diagnostic/interventional radiologists, radiation oncologists, nuclear medicine physicians and medical physicists with programs focusing on the practice of medical imaging and radiation oncology and the delivery of comprehensive healthcare services.

Lake Winona Manor earns 5 stars

Lake Winona Manor staff gather for a 5-star photo.

Lake Winona Manor earned a 5-star rating — the highest possible from Leading Age, an association of community-based, nonprofit organizations dedicated to making America a better place to grow old.

Skilled nursing residences are rigorously reviewed and graded on various metrics around safety, quality of care and service to residents. The 5-star rating system includes every Medicare and Medicaid-certified nursing home nationwide. Ratings are based on three sources of data: health inspections, staffing, and quality measures.

“I’m so proud of our team. The 5-star rating directly reflects on their daily work and sincere care for our residents.” said Molly Jensen, RN, Lake Winona Manor’s director of nursing. “Achieving a 5-star rating is a prime example of how lean management and our continuous system improvement approach, which counts on and respects the expertise of the people closest to the work, ultimately benefits our residents.” Jensen added that the staff had many insightful suggestions for making changes and worked as a team to implement them.

The Leading Age 5-star rating is based on analysis of data from July, August and September 2016, which is predictive of the rating Lake Winona Manor will receive from the Centers for Medicare and Medicaid Services, which is based on same criteria, but the CMS rating reflects data lagging by 12 to 18 months.

To learn more about Lake Winona Manor, visit winonahealth.org and click on Senior Services or call 507. 457.4366.

#