Billing Process

When you receive medical care from the hospital or clinic, you may receive two separate statements. While Winona Health is now a fully integrated healthcare organization, we still have separate billing systems for our hospital, clinic and residential services. In addition, some insurance companies require us to submit claims for facility and for physician services to different locations.

We apologize for this inconvenience and are working on integrating our billing systems so, in the future, you receive one statement from Winona Health for your hospital and clinic-based services.

Statement Format

When you receive your statement, you may notice that we have changed the invoice format for our hospital and clinic services. Both statements are now similar in layout and design and should be easier to understand. However, if you have any questions regarding your statement, please call us at the numbers listed below.

Medicare and Medicaid Patients

Medicare classifies Winona Health Services as a provider-based entity. Therefore, all Medicare and Medicaid patients will receive two bills for their services – one for the physician fee  and one for the facility fee. This change means your physician fee (on the clinic statement) will be reduced, but that reduction will appear as a facility fee (on the hospital statement). Your total charge, however, will remain the same.

Under this new provider-based status, you may be subject to additional deductibles or co-pays, depending on the services you receive. In those cases, Winona Health will automatically bill any supplemental or other insurance you may have.

For more information:

Business Office
Winona Health, Clinic 1st floor
855 Mankato Avenue
Winona, MN 55987

Direct mail to:
Business Office
P.O. Box 5600
Winona, MN 55987

877.201.3731 or 507.457.4579
8 a.m.–5 p.m. Monday–Friday
[email protected]

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