Winona Health HCAHPS Report

Winona Health HCAHPS Report

Feedback from patients helps hospitals measure and improve their patient care services. Satisfaction scores are based on the percentage of respondents scoring a given question as 4 or 5 on a scale of 0 to 5.

Current HCAHPS Report (insert date)

LEGEND: Above Average=Above average Average=Average Below Average=Below average

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Inpatient Care, 2010

Winona
Health
MN Hospitals
50th Percentile
How We
Compare
Surgical patients who had prophylactic antibiotic 1 hour before incision 98% 98% Below Average
Surgical patients who had prophylactic antibiotic 1 hour before incision 98% 98% Average
Surgical patients who had prophylactic antibiotic 1 hour before incision 98% 98% Above Average
Surgical patients who had prophylactic antibiotic 1 hour before incision 98% 98% Average

Long Term Care

Lake Winona Manor 50th Percentile How We
Compare
Test 25% 54% Above Average
Surgical patients who had prophylactic antibiotic 1 hour before incision 98% 98% Above Average
Surgical patients who had prophylactic antibiotic 1 hour before incision 98% 98% Above Average
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* The 50th percentile shows that half the hospitals scored higher than the listed score and half scored lower.

All patient satisfaction data is accurate according to Press Ganey database. The Press Ganey survey is a tool used by hospitals around the country to gauge patient satisfaction. Henry Ford heavily uses its Press Ganey feedback throughout all of our hospitals, medical centers and other facilities to ensure we’re meeting the care and service needs of our patients.

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