HCAHPS Overview

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey is the first national, standardized, publicly reported survey of patients’ perspectives of hospital care. HCAHPS (pronounced “H-caps”) is a survey instrument and data collection methodology for measuring patients’ perceptions of their hospital experience. HCAHPS compares the patient experience of care with hospitals locally, regionally and nationally.

>> Click here for Winona Health’s HCAHPS report on HospitalCompare.gov

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