Feel better faster.

See a provider, skip the waiting room.

There’s a better way to get your healthcare—no appointments, same-day care. With SmartExam, connect online to a provider from your phone or your computer. Get a diagnosis and treatment plan in under an hour. It’s fast, it’s flexible, and best of all, you’re not charged unless a diagnosis is made. Urgent care, cold symptoms, flu symptoms, allergy care, UTI treatments, skin rashes, ear aches, sore throats, coughs, and more. Get the care you need when and where you need it.

Healthcare. Anywhere.

SmartExam lets you connect online with a Winona Health provider wherever you are – at work, at home or on the go – for only $39. So if you’re suffering from sinus pain, a UTI, a cold or a variety of other common health conditions, you can use SmartExam to receive a diagnosis and treatment plan in under an hour.

No wait, no waiting room, and no need for video. Just answer simple questions, and get the care and treatment you need in an hour.

Get care now.

Register by phone or log in to your My Winona Health account.

Call 507.457.7680

SmartExam

No wait.
No waiting room.

Just answer simple questions, and get treatment and presciptions, if applicable, in less than an hour.

Call 507.457.7680

to register or log in to your
My Winona Health account.

SmartExam is recommended for individuals 6 months of age and up. Registered users must be 18.

Start my SmartExam

SmartExam is available in Minnesota and will launch in Wisconsin soon.

Click to view or download the Minnesota Patient Bill of Rights.

First time user?

Create your account. Start and complete your exam. Feel better faster.

Create your account.

Call 507.457.7680 to register or log in to your My Winona Health account.

Complete your exam.

SmartExam is available 24 hours a day (responses provided weekdays 7 a.m. to 7:30 p.m., weekends 8 a.m. to 4:30 p.m.).

Feel better faster.

One of our providers will review your symptoms and get back to you within an hour. You won’t be charged unless we make a diagnosis.

Conditions Treated

  • Acne
  • Bladder infection or urinary tract infection (UTI)
  • Burn or sunburn
  • Cough, cold, allergy or chest infection
  • Ear pain
  • Exposure to sexually transmitted infection
  • Eye pain, eye bump or irritation
  • Flu
  • Rashes and other skin conditions
  • Sinus pain or pressure
  • Sore throat
  • Yeast infection

The Benefits of Using SmartExam?

Convenience

Use SmartExam anywhere, any time. No appointment needed.

Affordable

Only $20 for a diagnosis and treatment plan through March 15 (regular $39). You won’t be charged unless we make a diagnosis.

Safe & Secure

All data, including your credit card number and health information, is protected.

Prescriptions

Your prescriptions will be sent electronically to your preferred pharmacy.

Quality

Receive high-quality care from trusted Winona Health providers.

Frequently Asked Questions

What is SmartExam?

SmartExam is an online service offering the simplest, most convenient way to get care for everyday health issues.

Do I have to be a current patient of Winona Health?

No, you do not have to be a current patient of Winona Health to take advantage of this service.

Who is responding to my SmartExam?

We believe that your health care needs are unique. All SmartExams are reviewed by licensed Winona Health providers who are part of your care team. They will provide you with a personalized diagnosis and treatment plan that they’ve tailored to your unique symptoms and condition.

Do I need to use a camera or video?

You never need to use video for a SmartExam. For some conditions, we may want to see a picture to help us understand what’s going on. If needed, you can use pictures from your mobile device or your computer.

Will I be treated by my own provider?

Because we want to help you feel better faster, and your provider isn’t always available at the moment that you need care, we can’t guarantee that you’ll be treated by your provider. We know the trust you put in us is important. You’ll always be treated by a licensed Winona Health provider. We also always make sure that your SmartExam is part of your medical record, and that your provider sees what care you’re getting.

How much will my SmartExam cost me?

The cost for a diagnosis and treatment plan is $39. If no diagnosis or treatment plan is given, you will not be charged.

How do I submit payment?

Payment is easy. Just enter your credit card or debit card information. We’ll charge your card and send you a receipt. You only pay if we can treat your condition.

Can I use my health savings account (HSA) card to pay for a SmartExam?

Yes, you can enter your HSA card number when you submit payment during checkout.

What do I do if I don’t have a credit card, debit card or HSA card?

We suggest a loadable gift credit card.

Can I bill my insurance?

If you believe this service is covered by your insurance plan, you may submit a claim to your insurance company to pursue reimbursement. Be aware that if this is not a covered service, the cost you pay during check-out will not count toward your deductible or out-of-pocket maximum. This service is not covered by Medicare or Medicaid.

Will I be charged if you can’t treat me?

Never. Our goal is to help you get easy access to high quality, affordable care. If it turns out that we can’t treat you through a SmartExam, then there’s no charge to you. If your condition requires an in-person visit, we can help locate a provider for you.

How long does it take to create an account?

Setting up an account is easy. After you submit your information (either online or by phone), you will receive an email within about 15 minutes that lets you know your account is active and that you can begin your SmartExam.

How long does it take to finish a SmartExam?

Once you’ve created an account, it typically takes between five and 10 minutes for patients to finish their SmartExam. Just like when you come in to the doctor’s office, we ask different questions based on your unique symptoms and condition, so the actual time it takes to finish will depend on your unique circumstances.

Can I get prescription medications through SmartExam?

Yes. Your provider can order prescription medications for you if they’re needed, and send the prescriptions directly to the pharmacy of your choice.

Is the prescription included in the $39 cost?

No, you will pay for your prescription at the pharmacy.

Is the care I receive through SmartExam included in my medical record?

Yes. That’s one of the unique values of getting care through the SmartExam service. Unlike the care you get from some online care companies, we make sure all your care is coordinated with your overall health care needs, and it’s always included in your Winona Health electronic medical record.

Can I share my account with my spouse?

No. To ensure your privacy and safety, each person must have a separate account using a separate email address.

What browser should I use for SmartExam?

For desktops and laptops, we support the latest versions of Chrome, Safari, and Firefox, and Internet Explorer 10+. On mobile devices, we support the latest versions of Safari and Android Chrome.
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