Primary, urgent or emergency care: Here’s how to decide

February 3, 2026

Having a primary care provider as your go-to person for your health is important. They help you stay on track with preventive care, including scheduling potentially life-saving screenings. But what happens when an unexpected medical need arises?

When you or a loved one needs care—whether it’s for yourself, your child, your partner, or a parent—it’s important to know where to go. The best place for care depends on:

  • The type of help and diagnostic technology that may be needed.
  • The severity of your symptoms, injury or illness.
  • The time of day you need care.

Here’s a quick guide to help you decide:

  • Primary Care: Best for routine check-ups, illnesses and minor injuries, managing chronic conditions, preventive care, answers to your health questions and your starting point for diagnosis and treatment plans for health problems.
  • Urgent Care: Ideal for non-life-threatening issues, injuries or illnesses you’d like to receive care for when an appointment with your primary care provider doesn’t work for you.
  • Emergency Care: The right choice for serious or life-threatening situations like chest pain, difficulty breathing, or severe injuries. And for when you need care when other other options are closed.

Illnesses and injuries can happen at any time. Being prepared and knowing your options can make a big difference.

Remember: If you’re experiencing a medical emergency and need immediate help, call 911 right away.

Uc Or Ed How To Choose

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