Updated: June 2026

Winona Health is committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Notice describes how we manage, process, and store personal data submitted through our website and related services, including My Winona Health and text messaging communications. “Personal data” refers to any information relating to an identifiable individual or their personal identity. The content on this website is intended for audiences in the United States.

Use of Text Messaging (SMS Communications) We collect mobile phone numbers to communicate with patients using a secure, HIPAA-compliant messaging platform. These communications may include appointment reminders, billing notifications, and care coordination updates.

Your mobile number will be used only for healthcare-related communications as described above and will not be used for unrelated marketing or promotional purposes without your explicit written consent.

We do not sell your mobile information and do not share it with third parties or affiliates for marketing or promotional purposes. Mobile information may only be shared with service providers that support the delivery of communications, such as secure messaging vendors and telecommunications providers.

Messages are transmitted using a platform designed to meet HIPAA Security Rule requirements, including safeguards such as encryption, access controls, and system monitoring to protect your information. While we use secure technology, message delivery depends on external telecommunications networks. Carriers are not responsible for delayed or undelivered messages.

You may opt out of receiving text messages at any time by using available opt-out options within the messaging system or by replying with an opt-out keyword such as “STOP,” where applicable. For assistance, you may use system-based support options or contact us using the information provided below.

By enrolling in text messaging, you acknowledge and consent to the use of your mobile number for these communication purposes.

Privacy and Confidentiality The Winona Health website and My Winona Health were designed to exceed existing and proposed federal standards for the privacy and confidentiality of healthcare information. The database and software components are structured to ensure that maintenance and routine troubleshooting occur without access to your personal information.

A multi-layered security system protects against unauthorized access or misuse. As part of our commitment to privacy, our systems adhere to industry-recognized standards for healthcare information protection.

Acceso y divulgación Winona Health will not disclose or provide access to personal information without your permission unless required by law or court order. In limited circumstances, authorized staff may access systems to resolve technical issues. Any such access is strictly controlled. Staff must document the purpose of access, log activity, and confirm compliance with confidentiality requirements.

Workforce Confidentiality Practices All staff members undergo training on federal privacy regulations, ethical responsibilities, and organizational confidentiality policies prior to accessing systems containing personal information. Staff are required to sign confidentiality agreements prohibiting unauthorized use or disclosure of information.

Information You Provide In certain areas of our website, including contact or inquiry forms, we may request personal information such as your name, address, email, and telephone number. This information may be used to respond to inquiries and, where applicable, to provide information about services.

Recopilación automática de datos (análisis de sitios web) As is common with most websites, we automatically collect certain technical information and store it in log files. This may include:

  • Internet Protocol (IP) address
  • Browser type
  • Internet service provider (ISP)
  • Referring and exit pages
  • Operating system
  • Date and time stamps
  • Clickstream data

We use analytics providers such as Google Analytics, which uses cookies to collect non-identifying information. This data is used to analyze trends, administer the site, and improve user experience. This information does not identify individual users and is not linked to personal data.

Cookies y tecnologías de seguimiento Cookies are small text files placed on your device to support website functionality and analytics. They help us understand usage patterns and improve site performance.

You may control cookie settings through your browser. Disabling cookies may limit certain features of the website.

Pixel Tags and Web Beacons We may use pixel tags (also known as web beacons) to track engagement with website content, such as visits to specific pages or interactions with features.

Behavioral Advertising We may partner with third-party providers to manage advertising on other websites. These providers may use cookies or similar technologies to display advertisements based on your browsing activities.

You may opt out of targeted advertising through available consumer opt-out tools and browser settings.

Social Media Features Our website may include social media features such as sharing tools or integrated widgets. These features may collect information such as your IP address and browser data. Your interaction with these tools is governed by the privacy policies of the respective providers.

Links to Third-Party Websites Our website may contain links to external websites. Winona Health is not responsible for the privacy practices of third-party sites. We encourage users to review the privacy policies of any site they visit.

Retención de datos Winona Health retains personal data as necessary to fulfill the purposes for which it was collected, including providing services and meeting legal or regulatory requirements. Data is not retained longer than necessary for these purposes.

Uso de información agregada We may use de-identified or aggregate data to support healthcare research and operational improvements. This information does not identify individual patients.

Changes to This Privacy Notice Winona Health may update this Privacy Notice periodically. The most current version will always be available on our website. Continued use of the website constitutes acceptance of any updates.

Información del contacto If you have questions about this Privacy Notice or how your information is handled, please contact Winona Health using the contact information available on our website. Comuníquese con Winona Health.