I’ve been in other area hospitals. The staff here is just different–they are exceptional. My wife has noticed it as well.
Everyone I’ve encountered, from the first nurse in the Emergency department to the admit staff to everyone here in the hospital, including the lady who came in to clean my room… the customer focus has been monumental.
It seems like everything is well thought out and the staff is paying attention to not only the big things but also to the little things — and those things can make a big difference.
Given the choice, I would come back to Winona Health for hospital care before anyplace else. And that’s what I’ll tell people.The culture of the staff is just different. It’s phenomenal.