We’re searching for a cross sector of patients, families and community members to share thoughts on how we can better understand priority health issues and improve care experiences.

If you are interested in helping, we invite you to apply to be a part of our Patient Experience Advisory Committee feedback process. Our partnership with patients, families and community members ensures that our patients’ voices are embedded in every aspect of how we provide care.

We’re committed to a patient-centered experience.

Patient Experience Advisory Committee

Our Patient Experience Advisory Committee brings together patients, family members and community members to evaluate and improve our patients’ experience. Our advisory committee members are a valued part of our care team.

Patients, families and community members offer unique perspectives and valuable feedback regarding their experience navigating the health system.

  • Pediatrics and school-based health clinics
  • Psychiatric and Counseling Services
  • General organization-wide topics

  • Accessing healthcare information, educational materials, and follow-up care.
  • Scheduling an appointment.
  • Attending an appointment.
  • Using the patient portal.
  • Receiving post-visit information.
  • Navigating Winona Health properties.
  • Understanding your bill.
  • Finding the information you need on the Winona Health website.

  • Have had a personal patient experience at Winona Health or acted as a caregiver to a Winona Health patient.
  • Be willing to provide generalized personal experience to share general feedback on your overall patient experience.
  • Provide feedback on areas you’ve interacted with (examples above).
  • Have time to commit to attending periodic meetings.
  • Be able to work in a collaborative environment.
  • Be an active listener and allow all committee members to share and participate.
  • Have clear, tactful communication skills.

Meeting frequency: Monthly
Time commitment: One-hour per meeting, in person or virtual depending on the needs of the committee members.

Becoming part of our patient feedback team

If you are interested in joining the Patient Experience Advisory Committee process, please complete the online application or return your application by mail or email.

Download, complete and return the application by mail:
Community Relations
Attn: Patient Experience
855 Mankato Avenue
Winona, MN 55987

Or email to: patientexperience@winonahealth.org

Next steps

We’ll contact you to let you know whether you’ve been selected for a spot on the committee of your choice.

• Patient Experience Advisory Committee terms will be for one year, with the option to review for members who continue to contribute to the committee’s goals and objectives.

• Members must be willing to complete a confidentiality agreement and identify any conflicts of interest. In general, a conflict of interest exists when an outside interest has the potential to compromise or bias the judgment or objectivity of the individual’s decisions or actions, or create the appearance of compromise or bias. The mere existence of an outside interest does not necessarily result in a conflict of interest, but must be disclosed at application and upon any new outside interest occurring. This includes relation to an existing Winona Health employee or board member, and/or any personal or family relation to an individual who works at any other area healthcare organization.

For more information

Patient Resource Center
507.474.3325
Mon-Fri: 8 a.m. – 4 p.m.